![]() ![]() Incorporates the following competencies: Communication, Leadership, Diversity and Inclusion, and Supervision. Questions about the course can be directed to Robin Ertz. Your certified workshop facilitators are Kerry Aistrope, Robin Ertz, Heather Henning, and Julie Hlas. The cost per participant is $250 and lunch (as applicable) is on your own. For more information about the workshop, see the Crucial Conversations Course Information Sheet. Participants will receive pre-work and log-in information by email. This is an instructor-led course hosted live online, and has three, two-hour sessions. Virtual: this is a five-day workshop held for 2.5 hours each day. Crucial Conversations gives people the skills to step into disagreementrather than over or around itand turn disagreement into dialogue for improved relationships and results. Resolve individual and group disagreements.įace-to-face: this is a two consecutive day workshop held from 8 a.m.-5 p.m.Build acceptance rather than resistance.Foster teamwork and better decision-making.Your body’s natural fight-or-flight response takes over. What is Crucial Conversations? It’s a course teaching skills/tools for creating a positive environment for dialogue. A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions are strong. When handled poorly or ignored, these conversations lead to strained relationships and dismal results. The workshop teaches participants to: Overview How You Will Benefit What You Will Cover Outline - Classroom Reviews Credits If you're like most people, you run into trouble when conversations turn from routine to crucial. Continually selected as a Top Training Product for its ability to produce results, Crucial Conversations Training has been used by more than one million people and 300 of the Fortune 500 companies as well as local government and private organizations, hospitals and institutes of education to improve productivity, quality of work. ![]()
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